Evaluating Southeast Sulawesi’s Department of Human Resource Development Apparatus’ Education and
Training Programs
102 Vol. 1, No. 2, November 2021
designing programs, implementing, and evaluating (Daryanto & Bintoro, 2014). Training needs
analysis is the first step in a training plan. Besides that, training needs analysis is also a stage
in the preparation of programs related to the types, procedures, models and training techniques
that need to be carried out in education and training management (Byars & Rue, 2008). The
search begins with an analysis of the existing tasks/functions, qualifying the requirements to
fulfill the function, then looking for a solution for the type of education and training that
includes the material that must be presented, the appropriate training method to meet the type
of qualifications required related to the skills and areas of expertise (Nyre & Rose, 1979). At
the end of the training, it must be evaluated to determine its effectiveness, change or improve
employee behavior in an effort to improve performance (Basri & Rusdiana, 2015).
The implementation of education and training at the BPSDM of Southeast Sulawesi
Province is still not optimal, besides that the policies are still centralized, so that local education
and training institutions do not provide support for the implementation of education and
training. Based on observations related to the results of the post-training evaluation by the
Provincial BPSDM in 2008. The total alumni of group I, II and III pre-service training (5,238
people), level IV leadership training (678 people), leadership training level III (1,804 people),
technical training (598 people) people), and functional training (864 people) (Southeast
Sulawesi’s Department of Education and Training, 2008). The data shows that the
implementation of education and training is still a formality, fulfilling the target quantity of
employee appointments to meet the requirements of CPNS to become civil servants, besides
that it is a place for promotion, compared to the need to increase competence in the context of
carrying out job duties in the work unit.
Other empirical facts from the evaluation of the training program for apparatus at the
Jakarta Religious Education and Training Center show that only 43% of class III pre-service
training instructors are considered good; 64% of learning materials are not in accordance with
the needs of participants; meanwhile the level of readiness of the education and training
infrastructure is considered good; as well as the aim of the training, increasing the knowledge
and skills of participants according to their job duties is considered very low (36%), although
changes in behavior towards education and training are considered good (60%) (Juanda, 2011).
Therefore, the various problems and phenomena of education and training above require a
quality management system of education and training, competency-based education policies
(Robbins & Coulter, 2003). This means that the education and training is carried out not only
to form the competence of the apparatus/PNS, but the competence must be relevant to their
duties (Dyck & Neubert, 2009). In other words, these competencies can directly assist in
carrying out their duties and positions. Article 26 of PP Number 101 of 2000 (Education and
Training for Civil Servants, 2000) outlines eight training strategies, namely the preparation of
training guidelines, curriculum development, training implementation guidance, training
standardization and accreditation, education and training information systems, supervision of
training implementation, consulting assistance, guidance, cooperation in development and
implementation, and training evaluation.
Given the importance of training for the apparatus, the program needs to be evaluated
scientifically (Arifin, 2011). Evaluating the implementation and achievement of the goals and
objectives of the training program for officials, looking further at the discrepancy between each
component evaluated (Standard) on the implementation of a performance policy, using