P-ISSN: 2808-5957
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COMPETENCY AND WORK DISCIPLINE ANALYSIS OF THE
PERFORMANCE OF THE STATE CIVIL APPARATUS IN THE SERVICE
HEALTH OF WEST KUTAI REGENCY
Weda, Yonathan Palinggi, Ida Bagus Made Agung Dwi Jatenaya
Kutai Kartanegara Tenggarong University, Indonesia
Email : wedawedaskm16@gmail.com, yonathanpalinggi62@gmail.com, tenaya@unikarta.ac.id
ARTICLE INFO
ABSTRACT
Date received: 10 September 2022
Revision date: 18 September 2022
Date received: 25 September 2022
The success of local government administration cannot be
separated from the performance of the State Civil
Apparatus (ASN) which is supported by good competence
and work discipline in carrying out their job
responsibilities. This study aims to determine the extent
of the influence of competence and work discipline on the
performance of the State Civil Apparatus at the Health
Office of West Kutai Regency. Employee performance is
the achievement of an employee's work by carrying out
the tasks assigned to him in accordance with his
responsibilities. Competence is a person's ability to carry
out a job based on skills and knowledge and supported
by a good work attitude. While work discipline is an
attitude of willingness and willingness of a person to obey
and obey the regulations that apply in the organization.
This research is included in the category of causal
associative research using a quantitative approach. The
research method used is multiple regression analysis. The
study population was 39 State Civil Apparatus at the
Health Office of West Kutai Regency with a sample of 37
people. The results obtained in this study are that there
is a significant influence between the variables of
competence (X1) and work discipline (X2) simultaneously
on employee performance (Y) with the acquisition of an F
value of 40.793 which is greater than F table (3.27).
Keywords: Competence,
Performance Discipline,
Performance
This work is licensed under CC BY-SA 4.0
INTRODUCTION
In carrying out government duties, national development depends on the
competence and discipline of its State Civil Apparatus (ASN). Thus, in realizing national
development, namely by realizing a law-abiding, civilized, democratic, fair and prosperous
Competency and Work Discipline Analysis of The Performance of The State Civil
Apparatus in The Service Health of West Kutai Regency
Indonesian Journal of Multidisciplinary Science
, Vol 1 (12), September 2022
1701
civil society, a government apparatus is needed that serves as a servant of the
community.
One of the roles of the ASN is to serve the public. To be able to provide public
services to the community professionally, honestly, fairly and equitably , it is necessary
to develop employees so that the quality of human resources can improve and have
attitudes and behaviors that reflect service, honesty, responsibility, discipline and
authority so that services to the community can be provided in accordance with the
development of society in the implementation of state, government and development
duties based on loyal and obedient attitudes against Pancasila and the 1945 Constitution.
Human resources have an important role in the organization because human
resources are system managers. In order for this system to continue to run, important
aspects such as competence, discipline, education and training as well as the level of
comfort at work must be considered so that the employee concerned can be motivated
to provide all the abilities they have in accordance with the needs of the organization.
Human resources that have good performance will ultimately produce good employee
performance.
Cashmere (2016) argues that performance is the result of work and work behavior
obtained from the implementation of duties and responsibilities given within a certain
period of time. Performance improvement is a goal to be achieved by both employees
and the organization. The organization wants optimal employee performance in the
interests of improving work results and organizational profits. On the other hand,
employees are interested in self-development and job promotion. To fulfill these two
desires, a good performance management system is needed (Bangun, 2012).
This research was carried out at the West Kutai Regency Health Office. The
performance of the ASN contained in the West Kutai Regency Health Office is the result
of every asn performance in it that has been given duties and responsibilities. Therefore,
the overall performance of the Asn of the West Kutai Regency Health Office will be
reflected in the results of the achievement of the performance of the West Kutai Regency
Health Office in implementing the established activity program.
The West Kutai Regency Health Office is one of the Regional Apparatus
Organizations (OPD) in West Kutai Regency which was formed based on the West Kutai
Regency Regional Regulation on the Formation and Composition of Regional Apparatus of
West Kutai Regency.
In the research of Setiawan and Kartika (2014) it is known that employees with
high performance are characterized by several things such as the ability to complete tasks
precisely and quickly, compliance with applicable regulations in the company, readiness
to work within a predetermined time, cooperation with other employees in completing
Competency and Work Discipline Analysis of The Performance of The State Civil
Apparatus in The Service Health of West Kutai Regency
Indonesian Journal of Multidisciplinary Science
, Vol 1 (12), September 2022
1702
work or a certain task. But in reality, the performance of ASN at the West Kutai Regency
Health Office is still low.
The low performance of the ASN of the West Kutai Regency Health Office is shown
from the data on the performance achievements of the West Kutai Regency Health Office
in 2020, it is stated that the overall implementation of activities from the Work Program
of the West Kutai Regency Health Office in 2020 is included in the moderate assessment
with an average value of 69.60% and there are still programs and activities with poor
assessments, namely with achievements of 49%.
The lack of optimal performance achievements of one of the programs and
activities in the West Kutai Regency Health Office will certainly affect the overall
performance assessment of the West Kutai Regency Health Office. On the contrary, the
success of the performance of the West Kutai Regency Health Office is inseparable from
the performance of the ASN of the West Kutai Regency Health Office. Pasolong (2010),
argues that employee performance and company performance have a very close
relationship. In order for organizational goals to be achieved, human resources are
needed, which in this case are employees who always play an active role in improving
their quality.
One of the agency's efforts in maintaining ASN performance is by paying attention
to employee competence. According to Wibowo (2012) providing the definition of
competence is the ability to complete a job based on skills, knowledge and work attitudes.
According to Surya Dharma (2012) that competence is something that is included by a
person in completing his work with different types and levels of behavior. According to
Henry Faizal Noor (2013) competence is a combination of knowledge, research results
and experience qualitatively and quantitatively in their fields, so as to produce innovations
in accordance with the times.
The West Kutai Regency Health Office has employees with competencies that do
not support each other between their education, work experience, job training. An
example of a position as a financial manager where the competencies required for D3
Management / Accounting education, but held by someone from another major.
Narawi in Chr. Jimmy L Gaol (2015) the definition of apparatus competence is a
human being who works in an organization (also called personal labor or employee) who
carries out or performs a job or task based on skills, knowledge, and is supported by
attitudes. However, based on a pre-survey conducted by researchers at the West Kutai
Regency Health Office, it is known that employee competence is still low, which is
presented in table 1.
Competency and Work Discipline Analysis of The Performance of The State Civil
Apparatus in The Service Health of West Kutai Regency
Indonesian Journal of Multidisciplinary Science
, Vol 1 (12), September 2022
1703
Table 1. Indicators of Low Competence of ASN of West Kutai District
Health Office
Source: 2020 Survey Results
The results of the survey showed that as many as 4 people (16%) said that
employees have the knowledge and skills to support their work, as many as 7 people
(25%) said that employees are trying to apply educational background to the work they
are currently doing, as many as 9 people (36%) said that employees have new ideas for
the progress of the organization. Meanwhile, as many as 5 people (20%) said that the
indicator of low employee competence was seen from employees who had attended skills
training held by the organization.
The second factor affecting the performance of employees is work discipline.
According to Sutrisno (2014) work discipline is an attitude of a person's willingness and
willingness to obey and obey the regulations that apply in the organization. Meanwhile,
according to Rivai (2011) said that work discipline is an instrument used by managers to
make employees willing to change a behavior. Work discipline can also be used to
increase employee willingness and awareness in complying with all applicable company
regulations.
The results of an interview with the Head of the Civil Service and General Affairs
Sub-Section of the West Kutai Regency Health Office, it was known that the overall work
discipline of asn was not optimal. Based on the results of observations at the West Kutai
Regency Health Office, it is known that the condition of some ASNs has not fully complied
with the regulations set by the agency. This can be seen by the existence of ASNs who
do not comply with agency regulations such as dressing untidy and not wearing footwear
N
o.
Description
Frequency
1
ASN has the knowledge and skills that
support their work
4
2
ASN seeks to incorporate educational
background into the work it is currently
working on
7
3
ASN has a new idea for the betterment of
the organization
9
4
ASNs who have attended skills training
held by the organization
5
Competency and Work Discipline Analysis of The Performance of The State Civil
Apparatus in The Service Health of West Kutai Regency
Indonesian Journal of Multidisciplinary Science
, Vol 1 (12), September 2022
1704
in accordance with agency regulations. If this continues, it can be detrimental to the
agency.
According to Soejono (in Jumjuma, 2011), indicators of work discipline can be seen
from: punctuality, good use of office equipment, high responsibility, and observance of
office rules. However, according to a statement from the Head of the Civil Service and
General Sub-Section of the West Kutai Regency Health Office, it is known that so far the
low discipline of employees is indicated by several things presented in Table 2.
Table 2. Indicators of Low Work Discipline asn of the West Kutai
Regency Health Office
Z
No
Description
Frequenc
y
1
2
3
4
Inaccuracy of employees in
completing tasks Employees do not
use office equipment properly
Employee responsibility for tasks
carried out is still low Employees do
not comply with Office regulations
17
19
19
20
Source: 2020 Survey Results
Table 2. above shows the results of the survey as many as 17 people (68.0%)
indicators of low work discipline seen from the inaccuracy of employees in completing
tasks, as many as 19 people (76.0%) employees have not been able to use office
equipment properly. Meanwhile, as many as 19 people (76.0%) have low responsibility
for the tasks carried out and as many as 20 people (80.0%) do not comply with office
regulations.
Based on observations at the West Kutai Regency Health Office, in the application
of discipline, employees are still found who do not use their time properly. This can be
seen from the fact that there are still employees present more than the specified time
where the office entrance time should be at 08.00 WIB in the morning but employees are
present at 09.30 WIB in the morning, while during breaks and lunch at 12.00-13.00 WIB
but are still found employees who return to the office at 14.00 WIB. Morning apples,
which are a routine agenda, are rarely followed and some employees often do not come
to work without information.
The attendance and absence rate of employees from January to December 2020
at the West Kutai Regency Health Office can be seen in Table 2. :
Competency and Work Discipline Analysis of The Performance of The State Civil
Apparatus in The Service Health of West Kutai Regency
Indonesian Journal of Multidisciplinary Science
, Vol 1 (12), September 2022
1705
Table 3. Attendance rate and Absence of ASN West Kutai District
Health Office
Moon
Present
(%)
Absent
T
otal
(%)
Pain (%)
Permit
(%)
No Caption (%)
January
59.5
8.11
18.92
13.51
100.0
February
64.9
5.41
16.22
13.51
100.0
March
62.2
8.11
13.51
16.22
100.0
April
67.6
2.70
10.81
18.92
100.0
May
62.2
5.41
18.92
13.51
100.0
June
51.4
2.70
18.92
27.03
100.0
July
45.9
2.70
16.22
35.14
100.0
August
51.4
5.41
32.43
10.81
100.0
September
64.9
2.70
21.62
10.81
100.0
October
62.2
2.70
18.92
16.22
100.0
November
70.3
2.70
8.11
18.92
100.0
December
8.6
2.70
24.32
24.32
100.0
Source: Survey Results from 2020
Table 3. shows that for one year there were ASNs not present without information
and the most occurred in July 2020, which was 35.14%. This shows that the absence of
an ASN can interfere with work, which results in many activities being hampered and
affecting the overall performance of the ASN. This is in accordance with the opinion of
Hasibuan (2013: 193) "The better a person's work discipline, the higher the performance
results that will be achieved".
Research Objectives To analyze the effect of competence on the performance of
ASN in the West Kutai Regency Health Office. Research Benefits This research is expected
to increase knowledge, insight, and be able to apply theories and concepts related to
research, especially regarding competence, work discipline and performance of ASN.
METHOD
This research is included in the category of causal associative research using a
quantitative approach. Causal associative research is a study that aims to find out the
influence between two or more free variables. This study will explain the influence
between the variables to be studied, namely the influence of competence and work
discipline on employee performance. The quantitative approach is used because the data
to be used to analyze the influence between variables is expressed by numbers.
Competency and Work Discipline Analysis of The Performance of The State Civil
Apparatus in The Service Health of West Kutai Regency
Indonesian Journal of Multidisciplinary Science
, Vol 1 (12), September 2022
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RESULT AND DISCUSSION
Research Results
This study aims to determine: (1) the effect of competence on employee
performance at the West Kutai Regency Health Office, (2) the influence of work discipline
on employee performance at the West Kutai Regency Health Office, and (3) the influence
of competence and work discipline simultaneously on employee performance at the West
Kutai Regency Health Office. The subjects in this study were the entire State Civil
Apparatus of the West Kutai Regency Health Office which amounted to 37 people. The
data used in this study are primary data. Primary data were obtained by distributing
questionnaires at the West Kutai Regency Health Office.
Discussion
This study aims to determine the influence of competence and work discipline on
the performance of ASN at the West Kutai Regency Health Office.
4.2.1The Effect of Competence on ASN Performance at the West Kutai Regency Health
Office
The results of the study on the competency variable obtained a regression
coefficient value of 0.396 which has a significance of 0.001<0.05. This shows that
competence has a significant positive effect on the performance of ASN. The contribution
of the effect of competence on ASN (Adjusted R2) performance was 0.346 or 34.6%. So
it can be concluded that this study succeeded in proving the first hypothesis that states
"There is a positive and significant influence of competence on the performance of ASN
in the West Kutai Regency Health Office".
The first factor that affects employee performance is competence. According to
Wibowo (2012) competence is the ability to carry out a job based on skills and knowledge
and supported by the work attitude required by the job. According to Hamzah B. Uno
(2014), ability is a prominent characteristic of an individual that deals with effective and
superior performance in a job or situation. The more often a person does the same work,
the more skilled and faster he will complete the work. The more kinds of work a person
does, the richer and wider his work experience, and allows for the improvement of his
work. Hartanti (2018) in his research said that competence as an attribute of HR quality
has a significant effect on individual performance.
According to Henry Faizal Noor (2013) competence is the accumulation of
knowledge and research results and experience quantitatively and qualitatively in their
fields, so as to produce innovations in accordance with the demands of the times. Spencer
and Spencer quoted by Moeheriono (2014) gives the notion of competence is A
competency is an underlying characteristic of an individual that is causually related to
criterian referenced effective and or superior performance in a job or situatuion.
Competency and Work Discipline Analysis of The Performance of The State Civil
Apparatus in The Service Health of West Kutai Regency
Indonesian Journal of Multidisciplinary Science
, Vol 1 (12), September 2022
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Competence as an underlying characteristic of a person is related to the effectiveness of
an individual's performance in his work or the basic characteristics of an individual who
has a causal or causal relationship with the criteria used as a reference, effective or
performs excellently or superiorly in the workplace or in certain situations.
Competence describes what employees do at various levels and details the
standards of each level, identifies the characteristics of knowledge and skills needed by
employees in carrying out their duties and responsibilities effectively so as to achieve
professional quality standards and good performance at work (Wibowo, 2012). Employee
competence can be achieved by providing training to employees in accordance with their
job needs and organizational goals.
The results of this study are relevant to the previous research conducted by
Hartanti (2018), namely research on "The Effect of Competence, Work Discipline,
Education and Training on Employee Performance in the Bantul Trade Service". The
results showed that there was a significant influence of competence on the performance
of Employees of the Gunungkidul Regency Land Office.
4.2.2The Effect of Work Discipline on ASN Performance at the West Kutai Regency Health
Office
The results of the study on the competency variable obtained a regression
coefficient value of 0.513 which has a significance of 0.000<0.05. This shows that work
discipline has a significant positive effect on the performance of ASN. The contribution of
the effect of work discipline on ASN (Adjusted R2) performance was 0.372 or 37.6%. So
it can be concluded that this study succeeded in proving the first hypothesis that states
"There is a positive influence of work discipline on the performance of ASN in the West
Kutai Regency Health Office".
According to Sudarmanto (2011) an employee who has high work discipline can
be seen from: punctuality, using office equipment well, high responsibility, and
compliance with office rules. Punctuality is shownfrom the actions of employees who
come to the office on time, orderly and orderly, that way it can be said to be good work
discipline. Using office equipment well is shown from a careful attitude in using office
equipment, so that it shows that a person has good work discipline, so that office
equipment can avoid damage.
High responsibility is shown from the awareness of employees who always
complete the tasks charged to him in accordance with procedures and responsibilities for
work results, so that it can also be said to have good work discipline. Observance of office
rules is shown from employees wearing office uniforms, using identification cards, making
permits when not entering the office, is also a reflection of high discipline. If the indicators
of work discipline are in the employee, it can improve employee performance.
Competency and Work Discipline Analysis of The Performance of The State Civil
Apparatus in The Service Health of West Kutai Regency
Indonesian Journal of Multidisciplinary Science
, Vol 1 (12), September 2022
1708
According to Siagian (2011) a good form of discipline will have an impact on
increasing the efficiency and work productivity of employees. If an employee's work
productivity increases, then it has reflected that the employee's performance is improving.
Work discipline can have an impact on the personal lives of employees which affects the
company.
The results of this study show the same results as the previous research conducted
by Harlie (2012) conducting research on "The Influence of Work Discipline, Motivation,
and Career Development on Civil Servant Performance in the Tabalong Regency
Government in Tanjung Kalimantan Selatan". The results showed that there was a
positive and significant influence of work discipline on the performance of civil servants
in the Tabalong regency government in Tanjung, South Kalimantan.
The Impact of Competence and Work Discipline on ASN Performance at the
West Kutai Regency Health Office
From the results of the Anova Test, a calculated F value (40.793) > F table (4.12)
with a significance level (probability number) of 0.000 or < 0.05. Thus, it can be said that
there is a simultaneous influence of competence and work discipline on the performance
of ASN at the West Kutai Regency Health Office".
From the results of the multiple linear regression test, the regression equation is obtained
as follows:
Y = 0.365 + 0.396X1 + 0.513X2
In this study, Y is employee performance, X1 is competence, X2 is work discipline.
This is indicated by the magnitude of the constant value in the model which shows the
value of 0.365; this means that employee performance shows a value of 0.365 without
being influenced by competency variables and work discipline.
The competency regression coefficient has a positive influence of 0.396; that is, if
every time there is an increase in competence, employee performance increases by 0.396.
On the regression coefficient of labor discipline has an influence of 0.513; that is, if every
time the work discipline rises then the performance rises by 0.513.
Optimal employee performance is highly expected by every company. According
to Mangkunegara (2011) performance is the result of work in quality and quantity
achieved by an employee in carrying out his duties in accordance with the responsibilities
given to him. Performance improvement is the most important thing that both employees
and organizations want. The organization wants optimal employee performance in the
interests of improving work results and organizational profits. On the other hand,
employees are interested in self-development and job promotion. To fulfill these two
desires, a good performance management system is needed (Bangun, 2012).
Competency and Work Discipline Analysis of The Performance of The State Civil
Apparatus in The Service Health of West Kutai Regency
Indonesian Journal of Multidisciplinary Science
, Vol 1 (12), September 2022
1709
Whether or not employee performance is good can be influenced by competence factors
and work discipline factors. An employee who already has competence and has high work
discipline will tend to have better / higher performance, because competence can provide
opportunities for employees to expand work abilities, while work discipline is very
necessary in order to be able to carry out their work programs to achieve the goals that
have been set. If employees have competencies that are in accordance with their
profession and high work discipline, it will help improve employee performance.
The results of this study are relevant to a study conducted by Cesilia (2017)
entitled "The Influence of Work Discipline, Career Planning and Competence on the
Performance of Employees of the Tax Service Office (KPP) Pratama Manado". The results
showed that work discipline, career planning and competence simultaneously affect
employee performance
CONCLUSION
Based on the results of research and discussion, several conclusions can be drawn
as follows:
1. There is a positive and significant influence of competence on the performance of ASN
at the West Kutai Regency Health Office. This is evidenced by the regression coefficient
value of 0.396 which has a significance of 0.001<0.05. The contribution of the effect
of competence on ASN (Adjusted R2) performance was 0.346 or 34.6%.
2.There is a positive and significant influence of work discipline on the performance of
ASN at the West Kutai Regency Health Office. This is evidenced by the regression
coefficient value of 0.513 which has a significance of 0.000<0.05. The contribution of
the effect of work discipline on ASN (Adjusted R2) performance was 0.372 or 37.6%.
3.There is a positive and significant influence of competence and simultaneous work
discipline on the performance of ASN at the West Kutai Regency Health Office. This is
evidenced by the calculated F value (40.793) > F table (4.12) with a significance level
of 0.000 or < 0.05. The contribution of the influence of competence and work discipline
on employee performance (R2) was 62.2%.
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