Public value road infrastructure maintenance

Authors

  • Ifan Rifai Universitas Swadaya Gunung Jati
  • Willi Pranata Hernanda Universitas Swadaya Gunung Jati
  • Moh Taufik Hidayat Universitas Swadaya Gunung Jati
  • Yanto Heryanto Universitas Swadaya Gunung Jati

DOI:

https://doi.org/10.55324/ijoms.v3i12.935

Keywords:

Public Values, Trust and Justice, Road Maintenance

Abstract

This research aims to understand the public value of road infrastructure maintenance in Cirebon City. This research is of a quantitative descriptive type. The findings of the study show (1) that the maintenance of road infrastructure in Cirebon City has been effectively implemented. The community's assessment of road maintenance in Cirebon City based on their answers, views, knowledge, and attitudes shows satisfaction. (2) Public value is the government's public value to the community in serving the community correctly and being satisfied with the service system from the government, getting the quality that customers or consumers want is satisfied with what they want. How can the community assess the services provided. (3) The highest average value of the public value is indicator 10, which is related to "many road infrastructures that are only left damaged and not in order" which obtained an average value of 0.94% which is on the criteria that are quite good. While the smallest indicator is indicator 5, which is related to "whether the maintenance of road infrastructure is in accordance with what has been planned" with an average value of 0.73%, which is included in the category of quite good.

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Published

2024-09-23

Issue

Vol. 3 No. 12 (2024): Indonesian Journal of Multidisciplinary Science

Section

Articles

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Copyright (c) 2024 Ifan Rifai, Willi Pranata Hernanda, Moh Taufik Hidayat, Yanto Heryanto

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